Shipping policy

Shipping Rates

We offer affordable nationwide shipping across the Philippines.

Destination	Shipping Fee
Metro Manila	PHP 100
Provincial Areas	PHP 190

Orders worth PHP 2,000 and above qualify for free shipping.

Orders within Metro Manila worth PHP 2,000 and above are eligible for Free Same-Day Delivery.

Cut-off Time: 12:00 PM (Monday to Friday, excluding holidays)

Orders paid after 12:00 PM will be dispatched on the next business day.

We process and dispatch orders:

Most orders are dispatched within the next business day after payment is confirmed.

For Metro Manila orders eligible for same-day delivery, orders placed and paid on or before 12:00 PM are typically delivered on the same day.

For urgent orders within Metro Manila, you may select:

Shipping fees are determined by the courier and will be shouldered by the customer.

Please note that express delivery requests are processed only during business hours.

We work with trusted third-party logistics providers, including:

Courier assignment may vary depending on your location and service availability.

Tracking numbers are not automatically sent at this time.

If you would like to request your tracking information, please contact us at:

Email: support@kbeautycafe.com.ph

Please include your order number in your message for faster assistance.

If your package has not arrived within the expected timeframe, please contact us and we will gladly assist you in locating your shipment.

Email: support@kbeautycafe.com.ph

Please have your order number ready when contacting us.

Customers who prefer to book their own rider through Grab, Lalamove, or a similar service may contact us after placing and paying for their order.

Dispatch hours: Monday to Friday, 9:30 AM to 5:00 PM
Please ensure that the contact number provided during checkout is reachable.
If the rider is unable to complete the delivery and returns the parcel to us, any additional delivery charges will be the responsibility of the customer.
Cash on Delivery (COD) orders may require booking a pabili service, depending on the courier.
Estimated delivery fees for self-booked riders vary depending on distance and courier rates.

If you have any questions regarding shipping, delivery, or your order status, please contact us:

Email: support@kbeautycafe.com.ph

Business Hours: Monday to Friday, 9:00 AM to 6:00 PM

Location: Quezon City, Philippines

Thank you for shopping with KBeautyCafe.

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